Shipping policy

Delivery FAQ
Beauty by Phina
📦 How long does shipping take?
Orders are processed within 1–3 business days.
Delivery times depend on your location:
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
International Shipping: 7–15 business days
🚚 When will I receive my tracking number?
You will receive a tracking number via email within 24–48 hours after your order has been shipped.
🌍 Do you ship worldwide?
Yes, we offer worldwide shipping so you can enjoy Beauty by Phina products wherever you are.
💸 Do I have to pay customs or import fees?
International customers may be responsible for customs duties or taxes depending on their country.
📍 Can I change my shipping address after placing an order?
Yes, but only within 24 hours of placing your order. After that, orders are processed and cannot be changed.
⏳ What if my order is delayed?
Shipping delays can occasionally occur due to carriers or customs. If your order is taking longer than expected, please contact us—we’re happy to help track it.
📦 What if my package says delivered but I didn’t receive it?
We recommend checking with neighbors or your local carrier first. If you still cannot locate your package, contact us and we will assist you.
❌ What happens if I entered the wrong address?
Please contact us immediately. Beauty by Phina is not responsible for orders shipped to incorrect addresses provided by customers.